Moossa M. Alavi is the Founder & CEO of Techbot ERP and Altamyz Advertising. He is a certified Odoo consultant with more than 27 years of experience in business, advertising, and ERP software. Moossa started his career in the UAE in 1997 with a well-known group in Abu Dhabi. Over the years, he built his own companies to help other businesses work better using technology. Moossa helps with customized ERP implementation for various industries, including manufacturing, insurance, supercar rental, and logistics, through Techbot ERP. He resolves these issues with Odoo ERP and supports businesses in growing with the right assets and guidance. Moossa has received many awards for his work, including the Arabian Best of Best Award and the Industry Leader Award from BNI UAE. He is also a BNI Ambassador and mentors other business owners. He believes in giving back to the community and helping others grow, following the “Givers Gain” principle.
If you are a business owner or sales manager looking to improve your lead management and team performance, this page is for you. Techbot, one of the top Odoo partners in the UAE, recently hosted an informative webinar focused on the CRM features in the latest Odoo 18 ERP system.
With over 60 successful implementations and more than five years of experience, Techbot helps businesses streamline operations with customized ERP solutions.
Watch the video below to see how Odoo 18 CRM can transform your sales and customer relationship process:
The webinar starts with a short introduction about Techbot and its mission to simplify business operations with transparency, excellence, and teamwork. Then, it explains why using a centralized ERP system like Odoo is a smart way to reduce manual work, improve productivity, and increase profits.
One of the key parts of the session is a live demo of the CRM system. You will see how you can collect leads from websites, emails, phone calls, or social media, all in one place.
You’ll also learn how your sales team can:
With these tools, your team can save time, avoid missed leads, and work more efficiently.
Techbot also explains how Odoo helps you organize your sales team better. You can set up team structures, assign managers, and even prepare your team for the sales module, which includes tracking sales targets and proposals.
This setup helps you measure performance, boost teamwork, and keep everyone focused on the same goals.
The CRM in Odoo 18 also comes with powerful reporting and dashboards. You can view real-time data about your leads and team performance. The system gives you options like:
You can also save your favorite report formats for quick access anytime. These insights help you make faster, smarter business decisions.
During the Q&A session, many attendees asked about customization, data migration, and support. Techbot explained how they handle:
If you are running a bakery or car rental business, Techbot even offers industry-specific modules built on Odoo, designed to match your unique needs.
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Here’s why businesses in the UAE and beyond are choosing Techbot with Odoo 18:
This video and page will give you a clear understanding of how Odoo 18 CRM works and how Techbot can help you implement it in your business. If you want to simplify your sales process, track leads better, and get more from your team, this is a great place to start.
Explore the video above, and feel free to reach out to Techbot to schedule a demo.
Get the latest tips and updates on ERP software solutions. Subscribe to our newsletter and stay ahead in business!