1. PABX uses the public switched telephone network (PSTN) to connect calls, while VoIP uses the Internet.
2. VoIP is often cheaper than PABX because it uses the existing infrastructure of the Internet instead of requiring a separate network.
3. VoIP offers features that are not available with PABX, such as the ability to make calls over the Internet and to use VoIP phone software.
4. PABX systems are typically installed in larger businesses and organisations, while VoIP can be used by any business or organisation.
5. PABX systems are usually analog, while VoIP can be either analog or digital.

1. Cost Savings: VoIP is often cheaper than PABX because it uses the existing infrastructure of the Internet instead of requiring a separate network.
2. Improved call quality: VoIP uses digital signals which are less susceptible to interference and provide better call quality than analog signals.
3. Increased scalability: With VoIP, you can easily add new users and features as your business grows.
4. Enhanced features: VoIP systems come with a variety of features that can improve productivity and efficiency, such as caller ID, call waiting, voicemail, call forwarding, and more.
5. Flexibility: VoIP systems can be used with any broadband Internet connection, including DSL, cable, and fibre optic. This allows you to work from anywhere with an Internet connection.

When it comes to office technology, the meeting room display often becomes an overlooked piece of equipment.

1. Size: Meeting room displays are available in a variety of sizes. It is important to choose a meeting room display that is the right size for your office.
2. Mounting: Meeting room displays can be mounted on the wall or placed on a stand. It is important to choose the right mounting option for your office.
3. Interface: Meeting room displays come with a variety of interface options, such as HDMI, DVI, and VGA. It is important to choose the right interface for your office.
4. Resolution: Meeting room displays are available in a variety of resolutions. It is important to choose a meeting room display that has the right resolution for your office.
5. Brightness: Meeting room displays are available in a variety of brightness levels. It is important to choose a meeting room display that is the right brightness for your office.

There are a variety of meeting room display types available on the market, such as:

– LCD Displays: LCD displays are a type of meeting room display that uses liquid crystals to create an image.

– LED Displays: LED displays are a type of meeting room display that uses light-emitting diodes to create an image.

– Plasma Displays: Plasma displays are a type of meeting room display that uses plasma to create an image.

– DLP Displays: DLP displays are a type of meeting room display that uses digital light processing to create an image.

When choosing a meeting room display, it is important to consider the type of display that will best meet your needs.

There are a variety of meeting room display features available on the market, such as:

– Touchscreen: A touchscreen is a type of meeting room display that allows you to interact with the display using your fingers.

– Wireless: A wireless meeting room display is a type of meeting room display that does not require cables or wires for operation.

– Interactive: An interactive meeting room display is a type of meeting room display that allows you to interact with the display using a stylus or other input device.

– Portable: A portable meeting room display is a type of meeting room display that can be easily moved from one location to another.

27 feet or less	55 inches
27-32 feet	65 inches
32-37 feet	75 inches
37-43 feet	85 inches
Greater than 43 feet	Consider a video wall

The pandemic has taught us the benefit of flexibility in the workplace. After the pandemic hit, several companies implemented remote work options to keep the business running. This helped in protecting the health of their employees without affecting their business operations. Remote work can benefit both employer and employee. Work from home has become a common practice in workplaces, and remote working solutions have helped organizations manage their operations with the same efficiency.

This software plays an integral part in this new working dynamic. Companies can take advantage of these new IT resources in their workforce models and improve the productivity of their teams. Companies with this collaborative technology can take complete advantage of the remote work environment. Everything from communication to sharing files has become easier with the adoption of collaborative software. Techbot is the most reliable company that offers trusted remote working software to organizations.

These tools can increase employees’ productivity and allow the team to stay connected despite the distance. With their collaboration tools, companies can accomplish tasks on time and leverage the benefits of remote work. Techbot’s remote working solutions are simple to use and implement, and they will save you training time as well. Adding these tools can change the face of your business and offer a multitude of benefits such as:

Time Tracking Tools

Communication Tools

File-Sharing Tools

Project Management Tools

VoIP phone systems are a great solution for businesses that need to communicate with their customers and employees over long distances at low costs. VoIP phones can be used in both small offices as well as large corporations.

This new technology has been introduced in recent years and has become very popular because it offers many advantages. The best thing about using a VOIP system? It’s easy! You can set up your own service without having any technical knowledge or special equipment. Plus, there’s no need to pay monthly fees like those associated with landline phones.

The VoIP phone system is a type of communication service which uses your computer’s modem to connect you to another person through the internet instead of directly connecting you to someone who is physically located near you. This means that all calls made on a VoIP system are free of charge unlike normal landline services where charges apply per minute. In addition, most VoIP providers allow users to make international calls at no extra cost. However, some companies may require additional fees if you want to use certain features offered by the provider.

The main advantage of these phones is that they can be used from any location as long as they have an internet connection. They also offer better sound quality than regular telephone lines. There are different VoIP phone systems available today, including softphone, hardware-based IP PBX, hosted solutions and software-based applications.

The Cost Factor

Business VoIP can be a cost-effective way to increase productivity while reducing your monthly phone bill. You only need one line number per office instead of multiple lines, which means less equipment needed and less maintenance costs. You can save money because there are no long-distance charges or local call fees.

When you call someone overseas, you often have to deal with high taxes added onto the original price. Thankfully, VoIP eliminates these concerns entirely. You’re no longer charged sales tax when placing calls internationally. Plus, since VoIP isn’t considered “telecommunications” under federal law, you don’t owe income tax either.

An Easy Setup

Support and Help

Scalability

Greater Flexibility

Enhanced Security

Less Equipment to Buy and Maintain

Reduce Downtime

Improve Customer Satisfaction

Boost Productivity

Improved Employee Morale

Keep Track Of Expenses Easily

Avoid Costly Mistakes

Stay Competitive

Businesses today must adapt quickly to changing market conditions. However, some still struggle to stay ahead of the curve because they lack the resources needed to implement advanced IT solutions. Fortunately, a business VoIP service can give you all these tools at your fingertips without breaking the bank. With features like voicemail, unified communications and contact center management capabilities, you’ll be able to take control of your communication needs while staying agile enough to respond effectively to customers and prospects alike.

So, whether you’re looking to boost productivity, cut back on expenses or simply improve communications, business VoIP is definitely something worth considering.

As your company transitions from a startup to a thriving settled company with lots of employees, the need for phone connectivity will start to arise. To keep up with the growing needs of your employees, you may start considering a PBX (Private Branch Exchange) system

Managing calls can be tiresome for employees — thanks to the latest technological advancements, you can direct all calls efficiently with the help of PABX systems. A PABX phone system is an effective solution consisting of hardware and software to manage calls. This system receives incoming calls and routes these calls with any human assistance.

A business PABX system has distinct features that have the ability to reach specific intercoms, extensions, initiate conference calls, and even assign customers to wait for assistance. When it comes to a PBX system, you have several choices. In this article, we will discuss these systems and assist you in choosing the right one for your business.

These systems are a business solution for organizations that require many lines for outside and in-house calls. This system enables organizations to use a single access number with several extensions. These systems are cheaper when compared to landlines that are linked to a public network.

An organization using a PBX or PABX system works as a telephone exchange. A PABX phone system automated the process of switching tasks required to connect incoming calls between the extensions — that is what the “A” in PABX is for. PABX (Private Automatic Branch Exchange) means automation. Unlike PBX, the PABX system doesn’t require human switchboard operators to connect users.

In these systems, every device, be it desk phones, fax machines, or even computer modems, has a distinct and designated extension number if it’s connected to the exchange. The PABX solution is primarily owned and administered by the hosting organization. Enterprises like call centers use this system for their features like auto-attendant, call hold, call conferencing, and call transfer. This system is used to streamline the process in large enterprises.

Both PBX and PABX are switching systems, they are often used synonymously, but that doesn’t make them the same. Think of PABX as an improvement of the conventional PBX system. In a PBX (Private Branch Exchange) system, the switchboards are managed by human operators.

The switchboard operators close a call circuit by physically plugging in the wires. This circuit then establishes a connection between two devices operating on the POTS (Plain Old Telephone Service). These human-operated systems were previously called PMBX (Private Manual Branch Exchange).

While the PBX system uses human operators, the PABX ones are fully automated. This system uses computers to automate the process of switching — and this is the main difference between the two systems.

PBX today is used for both human-operated and automated systems. You can even host an internet-based PBX system using the cloud — and it can connect the on-premise equipment by using SIP (Session Initiation Protocol).

This system operates in a similar manner to a public telephone exchange. A Standard system comes with both software and hardware, the apparatus includes fax machines, hubs, switches, telephone units, modems, adapters, and routers. It allows the organization to run its own internal telephone network by using local extension numbers.

The extension used in the system corresponds to specific phone units and devices used in the building. This system can simplify the internal phone communication within the organization. The in-house calls don’t go beyond the local network, and with a touch of a button, users can make in-house connections. Shown below is a PABX system diagram to better explain the working of this system.

A PABX phone system has a feature that can greet the caller with a previously recorded message. This greeting is known as IVR (Interactive Voice Response). It usually asks for the number for the specific caller to dial. This ensures that the call is made in the correct department.

These systems can be used to route incoming calls on the basis of extension numbers or codes. It uses the public telephone exchange for outgoing calls.

A conventional system has external lines, which are also called trunk lines, but it has a fixed number of internal lines that are connected to the trunk line. The local users and staff members are required to share these external lines when making outside calls.

A PABX solution is beneficial for an organization. It allows the companies to use more telephone units in fewer physical phone lines. To use this system optimally, organizations have to assign an extension number to every phone unit. The system also lets the users make internal calls free of charge.

You can find an array of features in these systems. Some of the most common features and advanced function offered by most of the systems are:

⦁ Call Pick-up- Under this feature, the staff can pick up a for a different user.

⦁ Automatic Ring Back- It allows the caller to pre-dial a phone line that is busy, and when the line is free the user gets a ring back from them.

⦁ Call Queueing- This feature can create a system for routing calls to specific ring groups within the local network.

⦁ Automated directories – This feature allows the users to check the extension of employees simply by adding the first three letters of their names.

⦁ Call Recording- This feature allows the users to record a call for documentation, legal, training, monitoring, or any other business purposes.

⦁ Auto Attendant- This feature can connect the callers to their target extension number automatically by using a simple menu.

⦁ Call Transfer- It allows the users to transfer a live call to another extension in a different department.

⦁ Call Waiting- This feature enables the users to deal with more than one caller at the same time.

⦁ Hands-free Digital Handset- The system offers a hands-free handset to the employees. This enables them to work and attend a call simultaneously.

⦁ Direct Dial-In- It allows the callers to bypass IVRs and auto attendants — and make a direct connection with the intended user.

⦁ Conference Call- This feature is also called Audio-Teleconference, and it lets you speak with more than one user at the same time.

⦁ Call Hold With Music or Message- The system allows the users to put the caller on hold with a pre-recorded message or music.

⦁ Call Parking- This allows the users to put a call on hold using one device, and then use another device to resume a call.

⦁ Do Not Disturb (DND)- This feature is used to block incoming calls within a certain extension.

⦁ Speed Dialing- Under this feature, users can make calls to extension numbers with a shortcut. This feature eases the constant requirement of remembering the contact information of various staff members or departments.

⦁ IVR (Interactive Voice Response)- This feature works like an upgraded auto attendant. Several organizations use this feature for product information requests, account inquiries, and other similar purposes.

⦁ Greeting Message- The system enables the users to put a greeting message after a defined number of rings.

⦁ Call Forwarding- This feature allows the admins to route incoming calls on the basis of criteria.

⦁ Ring Groups- This feature allows the users to add several numbers to a group. Under this feature, you can personalize the ring in a sequence or at the same time when a call comes from a specific number.

⦁ Voicemail- With this feature, the caller can leave a voicemail message.

All systems are not the same. So, before adding it to your organization, you should know about the different types of systems.

Traditional PBX Phone System

The traditional PBX technology is a landline-based system. It uses a physical PBX hardware box — all the phone lines are connected to this box, and it distributes the calls to each desk using a voice menu. The setup cost for a traditional system is high, and it is a popular system for businesses that use old wiring, unreliable internet connection, and unsecured phone lines. The most reliable vendors for this type of PBX system are Panasonic, D-link, and Snom.

On-site IP PBX Phone System

This system is not far from the traditional system. The primary difference between these two is the phone. The on-site system uses digital phones as opposed to landlines. The setup of this system is relatively easy when compared to the traditional system. However, an IP PBX system is still considered costly in comparison to other VoIP-based PBX systems. If you have decided to go with an on-site PBX system, then you should go with vendors like Avaya, Cisco, and NEC.

Cloud-based PBX Phone System

The cloud-based system is the newest addition to PBX technology. In this system, all the functions, features, applications, and calling services are on the cloud. This system uses VoIP phone signals similar to IP PBX. But since this system is hosted by the cloud, the organization doesn’t have to buy any physical hardware. The cloud-based PBX system is our top recommendation, and if you are looking for the best vendor. Then, go with Polycon or Samsung.

Pros And Cons of A PBX System

Before upgrading your system, you should consider its pros and cons. Listed below are some pros and cons that will help you in making a better decision.

Low Maintenance

These systems require no regular maintenance checks or any upgrades. Once you have installed the system, you can go back to working stress-free. The system will streamline your calls without the need for extra maintenance.

No More Outages

This system is reliable and dependable. A PBX phone system will keep working even when the computer network is down. So, your business is not fully dependent on an internet network.

Lack of Mobility

The technology is still new, so this system lacks the essential feature of mobility. This system is still dependent on older technology which may not be as useful in the current work scenario.

Cost of the System

This system is not a good option if you are tight on budget. This technology is more expensive than a new telephony system VoIP. PBX will require hardware, installation, and wiring charges.

Wrapping Up

PABX phone system is integral to streamline your operations and enable the employees to connect with each other seamlessly. Adding or upgrading this system requires a significant investment. Thus, companies should do research before making a decision. Techbot is a pioneer company that can help you in upgrading and installing a PABX System Dubai. They offer PBX systems from all top brands like Samsung, Cisco, Polycom, Panasonic, etc. Techbot can not only provide the best PBX system but also help in PBX installation Dubai. For more information contact them.

3CX is a business communications solution based on open SIP standards that lowers telecommunications expenses while increasing productivity and mobility. It comes with integrated WebRTC web conferencing, soft phones for Mac and Windows, and smartphone apps for Android and iOS, giving businesses a comprehensive communications bundle out of the box.

Cut Costs. No Vendor Lock-in

With the 3CX soft phone and mobile application, remote workers or employees on the road may make free phone calls. Consumers may call in cheaply or for free with WebRTC using international DIDs and IP Telephony, whereas international DIDs and IP Telephony allow customers to call in cheaply or for free.

The requirement to convert swiftly to a remote working environment might be difficult for multi-branch organizations that use separate phone systems at each site.

However, with 3CX, these businesses can use their existing hardware and use 3CX as the unified solution to connect all of their branches without having to buy new hardware.

WebRTC Video Conferencing

When voice communication isn’t enough, 3CX’s integrated video conferencing solution lets users have face-to-face meetings from the comfort of their own homes, with whiteboards, PDF sharing, and polls to help them communicate. It’s simple to use thanks to integrated WebRTC technology, which eliminates the need for participants to download extra apps or establish accounts. Users can simply arrange meetings from their web browser, and participants can just click on a link to join. Web Meeting provides a “Video Adaptivity” feature that determines how much your broadcast video can deteriorate to accommodate for viewers with lower bandwidth connections, which can help you overcome bandwidth limits at home. Organizers can change this option to apply to all meeting attendees. Web Meeting is also an amazing e-learning tool. It provides a dependable and collaborative option for distance learners, and institutions may effectively use it if students are unable to attend classes on campus. The technology may also be used by healthcare practitioners to hold virtual appointments with patients.

Screen Sharing and Remote Assistance

Desktop Sharing is an internet technology that allows you to share your current session with a user on another computer who may watch or control your desktop from a distant location using a VNC (Virtual Networking Client). With 3CX Web Meeting, you can turn two-dimensional voice communication into an interactive, audiovisual experience that helps you get more done in meetings.

Furthermore, you may use the Remote Control feature to take control of a meeting participant’s computer for demonstration or help. 3CX allows you to share your screen without the need for a plugin.

PDF Sharing

Sharing a document during a web conference adds value and improves the effectiveness of the meeting. It may be utilized to enhance a sales pitch and offer a product or service presentation.

Rather than emailing big PowerPoint files to potential clients, just convert the presentation to PDF and distribute it via 3CX Web Meeting. You may take participants through the points of the presentation and allow them to interact with the PDF for notes, which improves teamwork.

Whiteboards

Users may utilize the Whiteboard functionality to graphically express their argument by drawing on the whiteboard or writing on it with a text box. This is an excellent tool for group brainstorming, corporate presentations, and online schools.

Polling

Organizers may use 3CX WebMeeting to actively engage their audience and get feedback from them by developing polls. It’s excellent for when you’re doing a webinar and want to obtain feedback from your attendees, or even when you’re giving a sales presentation and want to learn about your prospects’ needs.

Mobile Applications

3CX provides both iOS and Android apps for free.

Employees may utilize their office extension on their mobile phones to transfer calls, chat and video call with coworkers, and even join online meetings directly. The setup may be done remotely through QR code, therefore it may be done from any location.

Furthermore, if you’re on the road, the 3CX app automatically reconnects calls whenever you switch networks, such as from WiFi to 4G, so you’re never cut off. There’s no need to be concerned about security because the software provides end-to-end encrypted calls using tunnel encryption.

Instant Messaging and Live Chat

Surprisingly, 90% of us would rather send a message than make a phone call! Colleagues may communicate, share papers, and cooperate using 3CX’s instant messaging tool.

If you own a customer-facing company, your work doesn’t stop when you leave the office.

Customers may immediately ask you questions by using 3CX Live Chat & Talk on your website. There’s no need to connect onto multiple platforms from your home office because chats may be accessible using the browser client or mobile app. 3CX also gives you the option of turning your website visitor discussions into voice or video conversations. From the comfort of their own homes, your customer service staff can continue to provide the same quality of service that your customers expect. It’s simple to set up with the help of a plugin.

Reports & Analytics

3CX’s professional and enterprise licenses feature comprehensive contact center reports that may be used to monitor agent activity and keep track of customer-facing personnel if you wish to keep track of their productivity while working from home. The customizable wallboard may be utilized to deliver rapid progress reports or to provide extra inspiration to the team throughout the day.

Integrations

By connecting 3CX with your CRM, ERP, and accounting systems, your workers will be able to work more efficiently. Inbound calls are instantly linked to the customer record, which comes up on the screen, and calls are begun with a single click. All phone calls are recorded in the CRM software. Agents can quickly track client interactions across all channels, and records are constantly up to date, allowing for real-time access to contact information and facts. 3CX works with Microsoft Exchange, Salesforce, Microsoft Dynamics, Microsoft Outlook, Office 365, Zendesk, and a variety of other applications.

Our Team

The advantage of availing the service of our team, Techbot ERP solutions, is it far outweighs the cost of implementation. We will help you choose the right plan so that the goals of implementation are met. With time, money and efforts saved, your organization can not only plan and strategize better but also perform exceedingly well in a digitally revolutionized marketplace.