Odoo is a well-functioning ERP software system that aids in the administration of all aspects of an organization’s operations, including Customer Relationship Management, E-Commerce, Billing, Accounting, Manufacturing, Sales, Inventory Management, Human Resource Management, and so on. Odoo is a software package with over 15000 ready-to-use modules that may help you run and administer your business more efficiently.

Odoo Community and Odoo Enterprise are two different types of Odoo versions.

Let’s see some of the differences in features between Enterprise and Community editions

3CX is a business communications solution based on open SIP standards that lowers telecommunications expenses while increasing productivity and mobility. It comes with integrated WebRTC web conferencing, soft phones for Mac and Windows, and smartphone apps for Android and iOS, giving businesses a comprehensive communications bundle out of the box.

Cut Costs. No Vendor Lock-in

With the 3CX soft phone and mobile application, remote workers or employees on the road may make free phone calls. Consumers may call in cheaply or for free with WebRTC using international DIDs and IP Telephony, whereas international DIDs and IP Telephony allow customers to call in cheaply or for free.

The requirement to convert swiftly to a remote working environment might be difficult for multi-branch organizations that use separate phone systems at each site.

However, with 3CX, these businesses can use their existing hardware and use 3CX as the unified solution to connect all of their branches without having to buy new hardware.

WebRTC Video Conferencing

When voice communication isn’t enough, 3CX’s integrated video conferencing solution lets users have face-to-face meetings from the comfort of their own homes, with whiteboards, PDF sharing, and polls to help them communicate. It’s simple to use thanks to integrated WebRTC technology, which eliminates the need for participants to download extra apps or establish accounts. Users can simply arrange meetings from their web browser, and participants can just click on a link to join. Web Meeting provides a “Video Adaptivity” feature that determines how much your broadcast video can deteriorate to accommodate for viewers with lower bandwidth connections, which can help you overcome bandwidth limits at home. Organizers can change this option to apply to all meeting attendees. Web Meeting is also an amazing e-learning tool. It provides a dependable and collaborative option for distance learners, and institutions may effectively use it if students are unable to attend classes on campus. The technology may also be used by healthcare practitioners to hold virtual appointments with patients.

Screen Sharing and Remote Assistance

Desktop Sharing is an internet technology that allows you to share your current session with a user on another computer who may watch or control your desktop from a distant location using a VNC (Virtual Networking Client). With 3CX Web Meeting, you can turn two-dimensional voice communication into an interactive, audiovisual experience that helps you get more done in meetings.

Furthermore, you may use the Remote Control feature to take control of a meeting participant’s computer for demonstration or help. 3CX allows you to share your screen without the need for a plugin.

PDF Sharing

Sharing a document during a web conference adds value and improves the effectiveness of the meeting. It may be utilized to enhance a sales pitch and offer a product or service presentation.

Rather than emailing big PowerPoint files to potential clients, just convert the presentation to PDF and distribute it via 3CX Web Meeting. You may take participants through the points of the presentation and allow them to interact with the PDF for notes, which improves teamwork.

Whiteboards

Users may utilize the Whiteboard functionality to graphically express their argument by drawing on the whiteboard or writing on it with a text box. This is an excellent tool for group brainstorming, corporate presentations, and online schools.

Polling

Organizers may use 3CX WebMeeting to actively engage their audience and get feedback from them by developing polls. It’s excellent for when you’re doing a webinar and want to obtain feedback from your attendees, or even when you’re giving a sales presentation and want to learn about your prospects’ needs.

Mobile Applications

3CX provides both iOS and Android apps for free.

Employees may utilize their office extension on their mobile phones to transfer calls, chat and video call with coworkers, and even join online meetings directly. The setup may be done remotely through QR code, therefore it may be done from any location.

Furthermore, if you’re on the road, the 3CX app automatically reconnects calls whenever you switch networks, such as from WiFi to 4G, so you’re never cut off. There’s no need to be concerned about security because the software provides end-to-end encrypted calls using tunnel encryption.

Instant Messaging and Live Chat

Surprisingly, 90% of us would rather send a message than make a phone call! Colleagues may communicate, share papers, and cooperate using 3CX’s instant messaging tool.

If you own a customer-facing company, your work doesn’t stop when you leave the office.

Customers may immediately ask you questions by using 3CX Live Chat & Talk on your website. There’s no need to connect onto multiple platforms from your home office because chats may be accessible using the browser client or mobile app. 3CX also gives you the option of turning your website visitor discussions into voice or video conversations. From the comfort of their own homes, your customer service staff can continue to provide the same quality of service that your customers expect. It’s simple to set up with the help of a plugin.

Reports & Analytics

3CX’s professional and enterprise licenses feature comprehensive contact center reports that may be used to monitor agent activity and keep track of customer-facing personnel if you wish to keep track of their productivity while working from home. The customizable wallboard may be utilized to deliver rapid progress reports or to provide extra inspiration to the team throughout the day.

Integrations

By connecting 3CX with your CRM, ERP, and accounting systems, your workers will be able to work more efficiently. Inbound calls are instantly linked to the customer record, which comes up on the screen, and calls are begun with a single click. All phone calls are recorded in the CRM software. Agents can quickly track client interactions across all channels, and records are constantly up to date, allowing for real-time access to contact information and facts. 3CX works with Microsoft Exchange, Salesforce, Microsoft Dynamics, Microsoft Outlook, Office 365, Zendesk, and a variety of other applications.

Our Team

The advantage of availing the service of our team, Techbot ERP solutions, is it far outweighs the cost of implementation. We will help you choose the right plan so that the goals of implementation are met. With time, money and efforts saved, your organization can not only plan and strategize better but also perform exceedingly well in a digitally revolutionized marketplace. 

Odoo’s retail mode of sale application. This module enables users to combine Odoo with their company’s retail activities. Various connected devices can be used to access this capability remotely. A real-time integration with the firm inventory would also be beneficial in the retail setting.This module delivers front-end and back-end usability to the user, with changes that have been made to one side automatically affecting the other.

With the appropriate tools in the Odoo platform, the point of sale module can be configured for restaurant or shop operations as well. Users will be able to effectively run a hotel using the Odoo platform restaurant or bar management. Another significant element of the Odoo POS module is that this can be used offline and that real-time processes are simple to manage.

PoS Products

The product can be made available for usage in retail operations. The user can also opt to turn everything off except for the POS functionality and utilize it for the company’s operations. The product description in the POS may be done in the same way as it is in the platform’s purchasing module.

The product form of the POS framework is shown below, and the screening of items accessible in the POS is applied automatically. To see all of the items, the user can close these filter options. By selecting the create option in the POS module, new items may be created. The items you create here will be included in the company’s product description automatically.

Price list

The software allows you to set different product pricing for different consumer groups. Users can charge different prices to loyal, frequent, and occasional consumers using the product price list option. The POS module’s price list menu can be viewed in the module’s product tab.

By selecting the create option, the user may create a new price list. The user may give the price list a name and a company of operation in the price list creation menu. The price regulations may be established by selecting the add a line option in the respective menu. Multiple pricing rules can be established in the price list operation by the user.

Loyalty programs

The user has the ability to design loyalty programs that may be utilized in retail. Such loyalty programs will offer users customized pricing for a certain group of clients. In the loyalty program screen, which can be accessed through the module’s product menu, you may check the available loyalty programs and create new ones. The user may give the loyalty program a name and choose the number of points per dollar spent in the creation fields.

Payment Terminal

The Odoo software’s integration potential makes it easy to add numerous payment terminals to the program and assign them to different payment terminology. The user can enable the various payment terminals switches that have been already installed in the software in the POS module’s settings menu. The payment terminals that Odoo accepts are described in the Odoo applications, and the user may purchase and install the one they want.

Payment Method

 The payment methods menu is available from the configuration tab. All of the platform’s payment methods are included in the menu, and the user has the option to create a new one if needed.

User login and logout

Employee login and logout features are available on the platform, allowing the POS module to be controlled by various employees. The user will be provided with the following screen whenever the POS session is to be begun. The user could either scan the id Card that contains the barcode info or choose the appropriate cashier option. The user would be given a list of assigned cashiers from which they can choose, as well as a login ID verification screen, as described in the platform’s employee description.

Reporting

Reporting is such an important part of the Odoo framework, it’s included in the Point of Sale module as well. The Point of Sale module’s reporting features will offer the user with analytical and quantitative information on the company’s sales activities in PoS operations. The reports may be created utilizing the different filter and grouping specifications that are provided, both default and configurable. In addition, the reports may be viewed in graphical and pivot views. The pivot view, on the other hand, will give the user a far more statistical analysis.